E-mail Not Working in Microsoft® Outlook®

What can cause the malfunctioning of e-mail in Microsoft Outlook? How can the problem be fixed?

E-mails are the fastest and most convenient way to send messages. E-mail messages can be sent and received in seconds. To use the e-mail service, an e-mail account has to be set up on any e-mail serving domain or with your Internet service provider. Once you set up an e-mail account, you are provided with an e-mail address and a password. There are two ways to send/ receive e-mails. Either you can log in to the webmail or use the e-mail service or you can configure an e-mail client program on your computer to send/receive. Microsoft Outlook is one of the most commonly used e-mail client. You can enjoy many advantages by configuring Microsoft Outlook. You do not have to log in to the webmail each time you want to send/receive e-mails. Once the e-mail account is configured in Microsoft Outlook, you just need to open the Microsoft Outlook program and you are ready to check your e-mails. You can read the received e-mails in Microsoft Outlook even if you are not connected to the Internet. You can set the Microsoft Outlook to automatically check the e-mails whenever you connect to the Internet. You can customize your Inbox by creating different folders for senders and specify rules for each e-mail that you receive and e-mails are delivered to the specified folders. You can set auto response to the e-mails that you receive. Many of us depend on e-mails to run our business and to keep in touch with our near and dear ones. Hence e-mail issues have to be resolved quickly.

Following are some common e-mail issues that occur in Microsoft Outlook and some tips to fix such issues:

• Authentication failure
• Unable to send/ receive e-mails
• Unable to send attachments

Authentication failure

When you try to send or receive e-mails, your user name and password is verified by the e-mail server and if the user name or the password is invalid, the e-mail server terminates the sending/receiving process and you get an authentication error. To fix the issue, you need to check if you have typed in the correct e-mail address and password. Sometimes you change your e-mail password with your Internet service provider or on the webmail and you forget to update the new password in Microsoft Outlook. Authentication problem also occurs if there is any outage in the e-mail server. So, if you get the authentication error even after typing the correct user name and password, you could contact your Internet service provider.

Unable to send/ receive e-mails

You need to configure the incoming and outgoing mail server settings in Microsoft Outlook while you set it up. The server settings would include the name of the incoming and outgoing server, server port numbers, authentication settings etc. If any of this information is left out or typed wrongly, you would not be able to send and receive e-mails. So, make sure that mail server settings are configured properly and ensure that you are connected to the Internet. You could delete and re-create the e-mail account in Microsoft Outlook, if necessary. You would not be able to send e-mail, if the senders e-mail address is mistyped.

Unable to send/receive attachments

Microsoft Outlook allows you to send e-mails with attachments. At times, you might not be able to send large attachments. This issue could occur if your Internet service provider has limited the file size that you could send. Your antivirus program could block the e-mails with attachment. To fix this issue, disable the e-mail scanning option in the antivirus program or contact your Internet service provider to check the file size limit that you are allowed to send. Receiving e-mails with attachment would be disrupted if your Internet connection is slow. So, check the Internet connection to fix this issue.

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