Attachment not Showing in Microsoft® Outlook
Microsoft Outlook is the high-performance web client program designed to enhance the e-mailing experience. You can use the program to compose, send, receive and manage your e-mails. You can send or receive any e-mails between other users. You can also send your important files like word documents and image files etc with your e-mails. These are called as attachments. However, sometimes Microsoft Outlook may fail to show attachments which comes with the message. The issue can come due to a number of reasons. It can be because of some security settings added in the outlook application itself. Firewall is said to be the main reason for the attachments not showing issue. If Microsoft Outlook decides to set the 'Let Outlook decide the best sending format' option instead of the Outlook Rich Text format, then also the issue might occur.
Here are some tips to fix the issue:
- Turn off options
- Turn off firewall
- Change the Internet format specification
Turn OFF Options
You can try turning off the 'Do not allow attachments to be saved or opened' to fix the issue. To do this, you need to open the Microsoft Outlook application first. Then open up the Tools menu of the application and click on the Options. After that you may click the Security tab and clear the checkmark for ‘Do not allow attachments to be saved or opened that could potentially be a virus’ option. Finally, click the OK button to get the changes saved.
Turn OFF Firewall
The firewall or anti-virus software enabled in the system monitors both incoming as well as outgoing traffic of the system. This may block users from opening any attachments in the system. This is done to block any type of infection to the system. To fix the issue, you need to turn off the firewall or antivirus temporarily as you are working with the Microsoft Outlook application.
Change the Internet Format Specification
Yet another way to fix the issue is to open up the Microsoft Outlook application and open the contact for the person to whom you send the attachment under the Contact folder. You need to then open up the General tab and double-click the resolved e-mail address in the e-mail field. It will bring up the e-mail properties dialog box and you need to click the drop-down arrow for Internet format. Click the option, Send using Outlook Rich Text Format and click the OK button. You can then see the issue fixed.