Resolve The Issue When E-mail Attachments Are Missing
What are the tips to resolve the issues with e-mail attachments?
E-mails are electronic messages used to send digital data through the Internet. We can send e-mails to multiple recipients with the help of e-mail providers. We can attach files and images to the e-mails. The method of attaching items to e-mails varies with the e-mail providers we are using. But in some cases these attachments disappear from the e-mails. There are several reasons for the missing of e-mail attachments. E-mail providers will block unsafe attachments and attachments which are larger than the normal size. If your system contains any security tools such as firewall or antivirus software, it may also block the unsafe or suspicious attachments. Another reason for the missing of e-mail attachments is due to the different file formats.
Different reasons behind the e-mail attachment going missing issue and different ways to resolve it are given below:
- E-mail provider blocking the attachments
- Due to different file format
- Tips to Resolve these Issues
E-mail provider blocking the attachments
There are several reasons for the missing of e-mail attachments. The most common reason is due to the e-mail provider. Sometimes your e-mail provider will remove or block the attachments that come with the e-mails. They will scan the e-mails and attachments and delete the attachment automatically if it is unsafe or exceeding the allocated space. Most of the e-mail providers such as Microsot Outlook, Gmail etc are designed to accept files of certain size. If your attacment exceeds this limit then it will block or remove the attachments.
Due to different file formats
Sometimes when you send an e-mail with an attachment to someone, these attachments may not appear on the recipient’s mailbox. The reason is due to the different file formats. Each service provider will support different file formats and any mismatch between these formats will result in above discussed problem. Another cause for the missing of attachments of e-mails is due to the presence of firewall or antivirus software which will remove the suspicious attachments of e-mails.
Tips to Resolve these Issues
The most common cause for the missing of attachments is due to the e-mail providers. They will block unsafe and large attachments. We can get rid of these issues either by contacting the service provider or by creating a free webmail account which will receive attachments through the webmail address. Also try to send the attachments in a compressed format if it exceeds the normal size. If we are using different file formats then also there may be chances of missing attachments. This can be resolved by making changes in the settings of e-mail provider. Always try to use HTML or plain text versions.
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