Tips & Tricks to Enhance Email and Business Communication
Over the years, e-mail has proven to be the most important communication tool available, especially in offices where e-mails are effectively being used to drive day-to-day goals and track tasks that are required to accomplish these goals. E-mails help us to exchange information to increase our business productivity. An average business person usually slogs through hundreds of e-mail messages a day, most of them being long and confusing. Productive and to-the-point e-mails are very important for enhanced business communication and can be easily achieved by adhering to some typical rules that govern e-mail use.
Let’s take a look at them:
Break it up
Whether you are writing a one-paragraph e-mail or a page-long report, breaking up your e-mail into paragraphs and bullets makes it easier for the user to comprehend. Breaking up your e-mail into paragraphs with proper sub-heads, bullets, numbers with appropriate line spacing will make your e-mail a treat for the user’s eyes and will boost up your business communication.
Keep it Simple
Use of big words, clever phrases, and fancy language will make it difficult for the recipient to understand your e-mail. The thumb rule – write as you speak.Â Avoid using jargons and other technical phrases that are difficult to understand.
Typos and grammatical mistakes destroy the creditability of an e-mail, making it look more like a spam message. Scan all your drafted e-mails for grammatical and punctuation errors. Double check the spellings of people’s names to save yourself from an embarrassing moment.
Delete Unnecessary Information
Determine the purpose of yourself e-mail and provide information that’s absolutely necessary, leaving out the details that your recipient already knows. Also, ensure that you have securely attached all the files that you need to send across.
Mind Your Tone
When conveying a message, be very careful with the tone of your message, as in case of e-mails, there is a fare amount of chance that your message is misinterpreted. A misplaced sentence can easily change a neutral-sounding message into a callous e-mail. So, read your draft carefully and if in doubt, delete and try again.
Follow these tips and tricks to effectively draft your e-mails for enhanced business communication.