Tips to Resolve Windows® Live Mail Showing a Black Screen Issue
Windows Live Mail is an e-mail client from Microsoft. It is expected to be next in line for Microsoft Outlook Express on Windows XP and Windows Live Mail on Windows Vista. The numbering in Windows Live Mail starts at 12. It has many features like ability to view and edit HTML e-mail, perform full text-based searches in Windows Search, synchronization with Windows Live Contacts, etc. The newest version has a Ribbon interface, calendar function and a new start-up screen and other minor updates and has Windows Live Essentials 2011 suite. Sometimes the screen goes black in Windows Live Mail. The symptoms are annoying and bothersome. After starting Windows, or the server, the system appears to be normal. But after logging on, there is no desktop, task bar, system tray or sidebar. Instead of this, there will be only a black screen and sometimes a 'My Computer Explorer' window.
The causes of black screen on a Windows Live Mail and ways to resolve the issues:
- Settings Problem
- Installation Problem
- Methods to fix Black Screen
The settings problem include problems related to characteristics of Windows Registry. If any malware or virus modifies the string data in the registry, the shell will no longer load properly resulting in a black screen. String data in the registry should include a null terminated “REG_SZ string. When the registry entries are modified so that it does not contain a null character, it prevents them from being accessible within the operating system. Windows and other software on the system should be up-to-date to reduce exploitation to new threats.
Sometimes updating of Windows Live Mail may not be proper. The updates may conflict and may result in the corruption of Windows Live Mail. Because of this, Win Log on Shell Entry for Explorer.Exe may become invalidated. The entry exists perfectly in registry but it will be inaccessible. Hence, the operating system ignores the entry due to which the desktop and taskbar are not loaded.
Methods to Fix Black Screen
To fix black screen problems in Windows Live Mail, first of all restart your computer. Log on and wait for a black screen to appear. Make sure that you have a proper Internet connection. Now, press 'Ctrl', 'Alt' and 'Delete' function keys simultaneously and when told to, click 'Task Manager'. Here we can find an 'Application' tab, so select 'New Task' button. Now enter the command for fixing black screen and click 'Ok'. Then your browser will start up and will begin the download process. Now restart the computer again and your black screen problem can be resolved.
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