Tips to Fix Windows Live Mail Unknown Error
Offer tips to fix the issue when Windows Live Mail shows unknown errors in a system.
Windows Live Mail is a free e-mail program from Microsoft. It is the successor of Windows Mail and it includes lots of improvements compared to its previous versions. Windows Live Mail belongs to Windows Live set of products. Windows Live Mail comes with lots of advanced features that help manage e-mail programs. But in some cases, Windows Live Mail will display some unknown error messages. Therefore, you cannot access or work with Windows Live Mail. When you try to access Windows Live Mail, you will receive the messages "Unknown error" and "fails to load". When you try to send e-mails using Windows Live Mail, then too you may get these error messages. There are lots of reasons behind this issue. However, we can get rid of these error messages by making some changes in the Windows Live Mail settings.
Some of the reasons behind the appearing of unknown error messages in Windows Live Mail and tips to fix the issue are explained below:
- Possible Causes
- Disable Third-Party Programs
- Configure Ports
Windows Live Mail will display unknown error messages unexpectedly. There could be many reasons behind this issue. If your Windows Live Mail settings are using SSL for SMTP server and if you are using a port for non SSL SMPTP server, you may get unknown error messages. We can resolve this issue by assigning a correct port to the SMTP server. Another reason which causes unknown error messages to appear is the presence of antivirus programs that are not compatible.
Disable Third-Party Programs
If the reason behind the appearing of unknown error messages is the presence of antivirus programs that are not comaptible, disable the program or replace the antivirus program with a compatible one. Before installing the antivirus program, check whether it is compatible with Windows Live Mail. Also disable the e-mail scanning feature of the antivirus program. The e-mail scanning feature of the antivirus program causes conflicts with Windows Live Mail and it will result in the appearing of unknown error messages.
If you assign a non-SSL port for an outgoing SMTP server, it may cause lots of problems to your Windows Live Mail. To resolve this issue, open Windows Live Mail and select the ‘Tools’ menu at the top of the page. Then select ‘Accounts’ and click on the ‘Account’ that you have problem with. Right click on ‘Account’ and select ‘Properties’. Then in the new dialog box, click on the ‘Advance’ tab. Then change the tab to either 465 or 587. Then click ‘Ok’.
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