Learn why Microsoft® Outlook Express is not sending mail
What are the reasons due to which Microsoft Outlook Express stops sending mails? Provide tips to fix the problem.
Microsoft Outlook Express is an application that comes along with Microsoft Office. Besides being used as email client it has few added features that enhance its utility. Microsoft Outlook Express allows accessing new group messages incorporated in Operating System versions of Windows 98 to Windows 2003. This application allows sending, receiving and storing email messages. This program allows you access emails from multiple servers and in storing and managing emails. The inability to send composed email is one among the major problem with Microsoft Outlook Express. It is mainly caused due to the blocking and non selection of port25 used for sending emails through ISP’s server. The incorrect configuration settings of Microsoft Outlook Express and the hindrance created by the antivirus and firewall programs can also lead to this issue. The improper or slow Internet connection is another reason for the inability in sending email from Microsoft Outlook Express.
The following are the tips for fixing the issue:
- Checking Internet connection and Port25
- Verifying SMTP and Microsoft Outlook Express settings
- By disabling or uninstalling conflicting programs
Checking Internet connection and Port25
This is the primary step while troubleshooting the problems. It is required to check whether the Internet connection is working or not by typing and searching any web address in the search tab of the browser. There is port 25 that allows sending the email through ISP’s server. The blocking of the port by the ISP and its non selection leads to email sending issues. Therefore it required to ensure the selection and working of the port.
Verifying SMTP and Microsoft Outlook Express settings
SMTP is a protocol used for sending email messages. Certain Internet service providers require authentication for sending email messages. It is recommended to be selected while configuring the settings of Microsoft Outlook Express. The Microsoft Outlook Express settings must be configured properly for avoiding issues related with sending of emails.
The presence of certain software programs like antivirus and firewall can lead to conflict with Microsoft Outlook Express and may result in blocking of emails from sending. The disabling or uninstallation of the particular software while using Microsoft Outlook Express will solve the problem. It is also advised to disable unnecessary firewalls other than Windows firewall associated with antivirus and other softwares.
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