Learn why send receive is not working in Microsoft® Outlook 2003
What are the reasons due to which the send receive option is not working in Microsoft Outlook 2003? Provide the methods for resolving the issue.
Microsoft Outlook 2003 comes bundled with Microsoft Office 2003 suite that efficiently manages the email client. Microsoft Outlook 2003 is used both as business and home application. This allows sending, receiving and storing email messages. Microsoft Outlook 2003 includes built-in tools to repair common problems. The inability in sending and receiving emails with Microsoft Outlook 2003 is a commonly observed issue. The probable reasons for the problem are the presence of programs that access the pst and ost data, the authentication problems with the mail server, the unavailability of default email account, the unnecessary scanning of antivirus program and the conflict of add-ins installed. There are times when the inbuilt troubleshooting utility of Microsoft Outlook 2003 fails in solving the problem. It's recommended to follow the manual for troubleshooting such problems.
The methods to resolve send receive options not working issue in Microsoft Outlook 2003 are discussed below:
- Setting a default account and disabling SPA
- Rebooting and disabling the conflicting program
- Disabling email scanning in the antivirus software
Setting a default account and disabling SPA
The unavailability or non setting of default email account can affect the email sending and receiving option of Microsoft Outlook 2003. This happens due to the use of preconfigured script provided by the mail server administrator to set up the account. Therefore it is required to verify whether the account is set to default. It is recommended to disable the secure password authentication unless the email server needs it be enabled.
Rebooting and disabling the conflicting program
The accessing of the pst or ost file by certain programs can sometimes cause problems with the send and receive option. The disabling of the trouble causing problem can fix the issue .In certain cases the uninstallation of the program is required for its fixing. The restarting of Microsoft Outlook 2003 after rebooting and disabling of the conflicting program will fix the issue.
Certain antivirus programs have the email scanning utility that scans incoming and outgoing email messages and attachments. This scanning of email and attachments acts as a hindrance to hassle free sending and reception of email messages with Microsoft Outlook 2003. The antivirus programs will have options for disabling the email scanning utility. It is advised to disable the email scanning utility of the antivirus otherwise install another antivirus program without email scanning utility for solving the issue.
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