Working Issues with E-mail Alert in Microsoft® Outlook 2007
What are the reasons behind e-mail alert not working in Outlook 2007?
Microsoft Outlook is the personal information manager application software provided by Microsoft. This application is available either as a separate application or as a part of Microsoft Office suite. This also includes calendar, note taking, task manager, a journal, contact manager and web browsing. It could be used by multiple users in an organization. This is made possible with the help of Microsoft Exchange Server or Microsoft SharePoint Server for sharing mailboxes and calendars, exchanging public folders, SharePoint lists and meeting schedules. The pop-ups and the sounds are the ordinary e-mail alerts with Microsoft Outlook 2007. The changed settings of Outlook and the registry errors are the common reasons for the e-mail alerts not working in Outlook 2007.
Following are the ways to enable e-mail alert in Outlook 2007:
- Turn on desktop alerts
- Enable mail notification sound
- Edit registry values
Turn on desktop alerts
Desktop alerts with Outlook 2007 displays the name of the sender, subject and the first two lines of the message. For enabling the desktop alerts with Outlook 2007, Open Outlook and select tool menu and then click Options. Now you need to select the Preferences tab, click 'E-mail' Options and then Click 'Advanced Options' Menu. Under that option called the ‘when a new items arrives in my Inbox’ you need to select the Display a New mail Desktop Alert check box. This procedure will show the new mail alerts on your desktop.
Enable mail notification sound
Outlook 2007 also has the properties for enabling mail notification sound alert. This is very helpful for handling e-mail messages. To enable this alert, open Outlook 2007 and click on tools menu and then the Option. After that, select 'E-mail' Options from the Preferences tab, and click 'Advanced E-mail' Options. From the 'When new Items arrives in My Inbox' menu, you need to check 'Play a Sound Check' box.
The corrupted or changed Windows registry values would disable Outlook e-mail alerts. This problem could be solved by resetting the registry values. For that, select the 'Start' button and type regedit in the Run dialog box. Then, navigate to the "HKEY_CURRENT_USER" folder and then select the software folder, after that navigate to Microsoft folder and then choose Office folder. Open the 12.0 folder of the registry and navigate to the Common and Desktop Alerts. Open the Desktop Alerts folder and set the XOffset and YOffset values to zero.
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