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Microsoft® Outlook 2007 not receiving e-mails

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What are the reasons due to which e-mails are not received on Microsoft Outlook 2007? Learn further the tips to fix the problems.

Microsoft Outlook 2007 is the application tool included with Microsoft Office 2007 software package. The application helps the user to manage various e-mail accounts in a single platform. The user needs to make some settings on the application before enabling the e-mail server connections. Any errors occurring during the configuration may result in issues with the application. One among such issues is Microsoft Outlook not receiving e-mails. The cause of the issue can be incorrect settings. Failure to provide exact details regarding various e-mail servers may lead to such issues. The issue also occurs when the firewall blocks the option. Infections present in the system are also responsible for issues such as e-mail not being received.

Discussed below are some tips to fix those problems:

  • Check e-mail settings on Microsoft Outlook 2007
  • Configure Microsoft Outlook for checking new e-mails
  • Check the connections and infections on the system

Check e-mail settings on Microsoft Outlook 2007

Open the Microsoft Outlook 2007 application window and click on the ‘Tools’ option from the menu. Then select the ‘Accounts’ option. Under the ‘Mail’ tab, the user can view various e-mail accounts created. Double-click on the e-mail account from which the user is not receiving e-mails. Check the settings and information provided. Edit the wrong selections and save the settings.

Configure Microsoft Outlook for checking new e-mails

Open the Microsoft Outlook window and select the ‘Tools’ option. Now choose the ‘Send/Receive’ option and then select the ‘Send/Receive’ settings. Click on ‘Define Send/Receive Groups’ option. Select the e-mail account group for which the user should check the new e-mails. In the ‘Settings’ section, provide an option between 1 to 1440 in the ‘Minutes’ box near ‘Schedule send/receive every’ option. Click on the ‘Close’ button and ‘Exit’. Now click on the ‘Send/Receive’ option in the standard toolbar.

Check the connections and infections on the system

If the above mentioned techniques do not solve the issue, the user is recommended to check some tools like Firewall security in the system. Verify that e-mails are allowed to enter on the system. Now check the network connections. If the network connection fails, then also the user may not receive any e-mails. Also, verify that the system is error free since any infections in the system has the ability to block incoming data.

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