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Public Folders Go Missing in Microsoft® Outlook 2010

Trishna About Trishna

is a tech blogger and writer, constantly diving deep in the technology world. She enjoys writing on the different shades of tech – whether it is gadgets, apps, software or devices. When she is not writing or excavating technological findings throughout the internet, she is busy checking the latest apps and gadgets for herself…

The public folder is an in-built feature of the Microsoft Outlook 2010. The feature has been added to allow groups with easy information sharing. The public folder will allow users with an effective way to share organize and collect information between other users. This will be usually added as central and shared folders and others can thus view them to share ideas and information. You can add many contents in the public folder like tasks, files etc. The public folder will appear in the Microsoft Outlook 2010 Folder List as you are connected to the Exchange Server once. The public folder is a separate database for the administrator. The public folder is an in-built feature of the Microsoft Outlook 2010. The feature has been added to allow groups with easy information sharing. The public folder will allow users with an effective way to share organize and collect information between other users. This will be usually added as central and shared folders and others can thus view them to share ideas and information. You can add many contents in the public folder like tasks, files etc. The public folder will appear in the Microsoft Outlook 2010 Folder List as you are connected to the Exchange Server once. The public folder is a separate database for the administrator.

Folders in Microsoft Outllok 2010Here are some notes on recovering the public folders in Microsoft Outlook 2010:

  • Reason for Public Folder Missing
  • Recover from Backup
  • Recover Public Folders from Server

Reason for Public Folder Missing
It is possible that you may become unable to access the Microsoft Outlook 2010 public folder. The folder may be missing from the application. It usually comes because of swapping servers. You may be using more than one server. As you move your e-mails to a new server, the public folder may also be moved to the other server. Thus, it is less possible to access the folder from current server.

Recover from Backup
This step is possible only if you have taken a backup of the Microsoft Outlook 2010 public folder. At first, select the ‘Import and Export’ option from the ‘File’ menu. It will open up the ‘Import and Export Wizard’ window in which you need to select the ‘Import from another program or file’ option. You need to then scroll down to get the ‘Personal Folder File’. Next step is to click the ‘Browse’ button to get the file explorer window. By this, you can select the backup folder that you need to restore. You need to then select the ‘Import items into the same folder in’ and ‘Personal Folders’. As you click the ‘Finish’ button, you can see the file restored in Microsoft Outlook 2010.

Recover Public Folders from Server
To do this, you need to log on to the domain by the use of an administrator-privileged account. You can then start the Microsoft Outlook 2010 application and then access the public folders node and select the node that contains the public folders. You need to then select the Recover Deleted Items option in the Tools menu. It will bring up the Recover Deleted Items from dialog box. You can then select the folders to be recovered and click the Recover Selected Items button. You need to then right-click the folder and type in a new name. Press the Enter key and get it recovered.

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