Reasons for Microsoft® Outlook attachments not opening and ways to resolve this problem
What prevents attachments from opening on Microsoft Outlook?
Microsoft Outlook is an e-mail client developed by Microsoft. It is the most preferred e-mail client for individual users as well as for corporate users. Microsoft Outlook is installed with various components for personalizing all e-mail messages of users. Microsoft Outlook is installed along with Microsoft Office suite of programs like Microsoft Word, Microsoft Excel, and Microsoft PowerPoint. Sometimes attachments in Microsoft Outlook might face many issues. While you receive an e-mail in Microsoft Outlook that comprises of an attachment, you might get a message stating that Microsoft Outlook blocked access to those particular potentially insecure attachments. These attachments can put your system at risk because of viruses or malware. If Microsoft Outlook blocks an attachment, you should not save, delete, open, and print that attachment.
Given below are the ways with which you can solve this issue in Microsoft Outlook:
- Employ file share to access the attachment
- Utilize file compression utility
- Rename the file
Employ file share to access the attachment
You need to request the sender to set aside the attachment to a server that is accessible by you. Then request the sender to mail you a link to the attachment on the server site. Then press the link to get the attachment, and after that save it on your computer. In any situation you require assistance for using the server or FTP site, and then ask the sender for help.
Utilize file compression utility
If no server is accessible to you, then ask the sender to employ a file compression utility like WinZip. It can compress the file and generate a compressed archive file that has another file name extension. Microsoft Outlook may fail to distinguish these file name extensions as probable threats. So, it does not obstruct the new attachment. While the sender resends the fresh attachment to you, save it on your system, and then you can use third-party file compression software to remove the attachment.
If suitable third-party file compression software is not obtained, you need to ask the sender to rename the attachment to employ a file name extension that Microsoft Outlook may fail to recognize as a threat. For instance, an executable file with the file name extension .exe can be renamed as a Microsoft Word 97 file with a .doc file name extension. Then ask the sender to resend the renamed attachment to you. After you obtain the renamed attachment, save it to the system and rename the file once more to utilize the original file name extension.
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