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How to fix the issue of Microsoft® Outlook disconnected From Exchange Server?
Is your Outlook disconnected from the exchange server? Undoubtedly, Microsoft Outlook has many good features and it can give you ease in working with your e-mails. As with every application you might face some issues with the Microsoft Outlook application also. One among these issues includes Microsoft Outlook being disconnected from the exchange server. You can see Microsoft Outlook clients connected to the server properly but, it may get disconnected suddenly or in frequent intervals. Sometimes, the connection may reset itself after a short time interval. Sometimes, it may not get connected thereafter. You may get the Outlook Client status as “Disconnected”. This issue usually comes when you are sending big sized e-mails. Microsoft Outlook application may get disconnected from the exchange server due to many reasons. It may be because of large packets with the DF bit set added with the IPSec headers. These will then go beyond the MTU of Firewall in the system. Incorrect settings of the Microsoft Outlook like wrong user name and password may also result in the issue. It is also possible that you have configured server timeout settings in Microsoft Outlook application which may also result in this issue.
Bring these following tips into play to get rid-of Outlook disconnected issue and prevent it in future:
• Tweak MSS
• Change Settings
• Change the Server Timeouts
There are a number of ways to fix this issue. You can try tweaking the Maximum Segment Size of packets which traverse through the VPN tunnel to get the issue fixed. It is good to set the Maximum Segment Size to less than 1350 always. This is needed to ensure that the packets will not exceed the MTU of firewall.
You can try changing incorrect settings in Microsoft Outlook so as to fix the application from being disconnected. The application may not be capable to access the ISP’s server due to incorrect details like incorrect username, password and outgoing-mail-server address etc. You can consult the ISP to get correct details and furnish these details in specified columns of Microsoft Outlook. In this way you can fix the issue.
Change the Server Timeouts
You can try changing the Server Timeouts to fix the issue. To do this, you need to open Microsoft Outlook application and select the Account option under Tools menu. You can then see the Internet Account dialog box in which you need to select the desired account.You can then click the Properties button. It will bring up the main account property sheet. In the sheet, you need to select the Advanced tab.You can then move the slider for Server Timeouts to the desired point and get the timeout increased which will fix the disconnection issue.
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