Microsoft® Outlook Fails to Update Headers
Microsoft Outlook is a high quality personal information manager from Microsoft Corporation. This application is available separately and also a part of the Microsoft Office suite. The latest version is Microsoft Outlook 2010. This is commonly used for managing e-mail messages. Calendar, Task M, Contact Manager, etc are some of the features of Microsoft Outlook. Adding mail account, creating and managing the messages etc are very simple with Microsoft Outlook applications. This also offers an attachment saving feature within it. Scheduling the office activities with calendar feature of Microsoft Outlook and its sharing property is very helpful for handling online office activities. The e-mail headers are included with Microsoft Outlook. The message headers give a list of technical details that include, whom it came from, what software is used to compose it, and also shows the e-mail servers that passed through the way to the recipient. These details are useful for identifying the problems with the e-mails.
Following are the reasons due to which Microsoft Outlook may fail to update headers:
- Errors with PST files
- Problem with IMAP protocol
- Using good quality security software
Errors with PST Files
The headers in Microsoft Outlook may fail to update due to corrupted PST files within your Microsoft Outlook. For solving the issue, first close Microsoft Outlook application, then go to 'Program' file folder and open Microsoft Office Folder. Now, you need to Open Office12 folder and start a search for 'SCANPST.exe' as administrator. With this procedure, you can find your PST file and then move that file to AppData folder within the administrator folder of your computer. Then restart the Microsoft Outlook application for proper working.
Problem with IMAP Protocol
Problems with IMAP protocols is the main reason for the header updation error. The antivirus installed with your computer scans IMAP protocol, but may fail to scan Microsoft Outlook. This makes some configuration problems. To solve this issue, first, exit from your antivirus program and reconfigure that with IMAP profile of Microsoft Outlook. Strength reduction of the firewall and disabling the scanning features of IMAP protocols would help to reduce this complexity.
Using Good Quality Security Software
The corruption of PST files and IMAP protocols are reasons for disabling the header updation feature of Microsoft Outlook. The proper use of updated antivirus software is helpful for avoiding this type of problem. The settings with the firewalls are other causes for the updation problems. Reconfiguring the firewall or software would be helpful in solving these issues.
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Image Credit -Â Microsoft Technet