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Microsoft® Outlook Indexing Options Greyed Out

Harmeet About Harmeet

loves to simplify technology for all readers who are interested in the genre but find it complex to comprehend. She is a writer by passion and wants to enrich the life of others by writing about the latest gadgets, apps, and devices in the simplest and the most useful manner. Her blogs are detailed, interesting, and definitely fun to read…

Microsoft Outlook is an e-mail client that helps the users to manage e-mails from different e-mail providers. It has support for multiple e-mail accounts allowing the users to access them with a single interface. Microsoft Outlook comes with options for adding new accounts, send/receive e-mails, adding special folders etc. It has options for configuring the users’ existing e-mail accounts allowing them to keep up with their favorite e-mails and important contacts. It offers useful and vast usability options like adding events to calendar, reminder feature, creating tasks and scheduling appointments, etc. One of the unique features of the Microsoft Outlook is an Indexing Option that helps the users to find a particular file or e-mail. It works better especially when you are mailbox consists of huge amount of e-mails.

outlook 2010 indexing options greyed outThe given below points describes about the problems caused, reasons and measures regarding the Indexing Option of Microsoft Outlook greyed out:

  • Problems Caused
  • Common Reasons
  • Corrective Actions

Problems Caused
Microsoft Outlook comes with a feature called Indexing that allows the users to search and find for the file they are looking for. This is done by saving the location and other info of the file. So if the Indexing Option gets disabled, the searching of a particular file becomes slow. The situation becomes worse and leads to an exhaustive search in case the user is handling with heavy loads of content.

Common Reasons
Indexing option in Microsoft Outlook can be disabled because of several factors. The Indexing Option can grey out or gets disabled if the index file gets corrupted. In such cases, the Indexing won’t work since there is any file to look for the indices of the files. Sometimes Indexing Option can get disabled by System Administrator settings. This can be fixed by changing a couple of registry settings. The changes include setting the PreventIndexingOutlook under HKLM/Policies/Software/Microsoft/Windows/Windows Search as 0 and SetupCompletedSuccessfully under HKLM /Software/Microsoft/ Windows Search as 0. The Indexing Option will be enabled after the next reboot of the system.

Corrective Actions
The first thing to do when indexing got disabled is to check whether it is accidentally disabled by the user. For checking and enabling the Indexing Option, go to Options under the File menu. Now, select Search from the left pane and then Indexing Options under the Sources tab. Click Modify button and check the box near the Microsoft Outlook. The Search and Indexing troubleshooter can help you if the problem still persists. The troubleshooter can be accessed from the Troubleshooting folder in the Control Panel.

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