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Indexing Stopped in Microsoft® Outlook

Trishna About Trishna

is a tech blogger and writer, constantly diving deep in the technology world. She enjoys writing on the different shades of tech – whether it is gadgets, apps, software or devices. When she is not writing or excavating technological findings throughout the internet, she is busy checking the latest apps and gadgets for herself…

Indexing on Microsoft Outlook installed on your system has stopped? Find out how to solve the problem

Microsoft Outlook can be best described as a personal information management application from Microsoft. Microsoft Outlook can be not only used to send/receive e-mails but it also includes features such as Calendar, To-Do list, Notes, and so on. A newer version of Microsoft Outlook also has an indexing feature that would make finding and accessing e-mails on the system very easy and effective. Although there are no complicated procedures involved in using Microsoft Outlook, some users might face some problems when the application is in use. Some of the common issues that are known to come up with Microsoft Outlook include application not sending/receiving e-mails, errors when using Microsoft Outlook, Microsoft Outlook not indexing, etc. Microsoft Outlook not indexing issue would make finding required e-mails very difficult. Some of the reasons as to why Microsoft Outlook has stopped indexing on your system include issues with system files on the application, corruption of user profile, issues with the .pst file, etc.

Following details give users more information regarding tips to fix Microsoft Outlook Indexing not working issue:

  • Check settings
  • Repair application
  • Repair .pst file

Check settings

Microsoft Outlook has many settings and if the indexing settings on the system were accidentally turned off or disabled, the application would stop indexing from the next system restart. Microsoft Outlook users having application not indexing issue are required to check the indexing options on the system. If the application is found disabled, re-enabling it and restarting the system would solve the issue. Indexing option is located in ‘Indexing options’ tab of ‘Advanced Options’ section in the ‘Control panel.

Repair application

Another reason as to why Microsoft Outlook installed on your system has stopped indexing could be damage to some of the application files of Microsoft Outlook. All Microsoft Outlook users facing application not indexing issue are advised to run the default office diagnostic tool, the Microsoft Office Diagnostics on the system. If the application files are damaged, the utility would automatically repair the files and resolve the issue.

Repair .pst file

Microsoft Outlook application stores all information in the .pst file on the system. If this data file has got corrupted or damaged in some way, then Microsoft Outlook would not be able to index the e-mails on the system. Microsoft Outlook users having indexing not working issue can use the ‘scanpst.exe’ (tool to repair damaged .PST files) to repair the damaged files and get the indexing working again.

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