Junk E-mail Filter Not Working in Microsoft® Outlook
What are the reasons due to which Junk E-mail Filter is not working in Microsoft Outlook and how to solve the issue?
Microsoft Outlook is one of the major e-mail client used. This is from the Microsoft. The latest version now available is Microsoft Outlook 2010. You could also use it as the personal information manager. You could use the calendar feature in Microsoft Outlook and could mange daily events very efficiently. Junk E-mail Filter is a feature in Microsoft Outlook. The main function of Junk E-mail Filter is to scan the e-mails. Junk e-mails are the unwanted and non-genuine e-mails. These junk e-mails would cause infection to Microsoft Outlook and would also cause the hacking of personal details. The Junk E-mail Filter would filter out all such e-mails and put them to Junk folder. There are some conditions in which you would find that the Junk E-mail Filter would not filter out e-mails and they would be seen in the inbox.
Below given points are about tips to resolve the issue when Junk E-mail Filter is not working on Microsoft Outlook:
- Make sure the filter is on
- Check the safe recipient list
- Check for update
Make sure the filter is on
You need to check the settings associated with the Junk E-mail Filter. If any settings get changed that would cause issues in the working of Junk E-mail Filter. You would firstly open Microsoft Outlook. Then, click Options. From that, take Junk E-mail button. In that, you would look to the option called 'No Automatic Filtering'. There would not be any check mark. If there is check mark, it means that the filter is off. So, remove that check mark. After that, the filter would work properly.
Check the safe recipient list
It is seen that if you have added your own e-mail address to the safe Recipient list, there might be issues. If you have done so, all the e-mails which are being sent to your e-mail address would be marked as not junk. You would find all the junk e-mails in the inbox. There would not be any entries in the Junk E-mail folder. In order to change that, firstly you need to take Tools. Then, click Options. Then, take Preferences tab. From that, below the e-mail, click the Junk E-mail. In that, click the tab called Safe Recipient list. You could see your address there. You would select that and need to click Remove.
It is seen that even if you have added some e-mail address to the safe senders list you would find their e-mail in the junk e-mail filter. You would also find the e-mails from the blocked senders in the inbox In order to troubleshoot such issue. You need to provide the updates for the Junk E-mail Filter in Microsoft Outlook. You need to do the update from the Microsoft website for more security. If you have installed the non-genuine updates from any unknown website, that would cause some other issues. So, be very careful while installing updates.
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