Fix Microsoft® Outlook Going into Off-Line Mode Issue
Microsoft Outlook is an e-mailing application from Microsoft; it has settings to compose, send, receive and manage e-mail. There are many versions of the application that include Microsoft Outlook 2003, Microsoft Outlook 2007, and Microsoft Outlook 2010 etc. It is possible to have some issues while you are using Microsoft Outlook for e-mailing. One of these include Microsoft Outlook going in to the offline mode. You may not be able to connect to a network and remain unable to send or receive e-mails. This may be due to many reasons. You may have some firewall turned on in the system. The Microsoft Outlook application itself may have some issues. It is also possible that you have made a check mark for the offline mode option.
- Re-install Microsoft Outlook
- Disable Firewall Software
- Remove Checkmark for Offline
Re-install Microsoft Outlook
If any recent changes have been made to Microsoft Outlook, then you may have to re-install the application. To do this, you need to un-install the application first. This can be done by the use of Add or Remove Program. You need to open the 'Add or Remove Program', form the 'Control Panel' of the system and high-light Microsoft Outlook in the list displayed. You need to then select the 'Un-install' button to get the application removed. You can now install the applications again and get the issue fixed.
Disable Firewall Software
It is possible that the system has been enabled with some antivirus or firewall software. This may prevent the system from connecting to the Internet. It will result in Microsoft Outlook going into the off-line mode issue. To fix the issue, you can try disabling the firewall or antivirus software temporarily. You can also add the Microsoft Outlook program to the allowed list of the firewall to get the issue fixed.
Remove Checkmark for Offline
You need to check if the 'Work Offline' mode is enabled in Outlook or not. If so, you need to remove the checkmark to fix the issue. To do this, you need to open Microsoft Outlook and on the 'File' menu remove the checkmark near the option. Then you can try connecting Microsoft Outlook on-line. If you are still unable to fix Miroosft Outlook going off-line issue, it may be due to issues between the system and the Exchange Server. You need to contact the Internet Service Provider to fix the issue.
iYogi’s Annual Unlimited Subscription Plan
iYogi is the fastest growing online and remote tech support provider in the direct-to-consumers and small businesses sector. Our highly skilled and experienced tech experts available, 24x7x365 will provide the best issue resolution and customer satisfaction. Our award winning and low priced Annual Subscription covers the following services:
- Comprehensive support to fix Microsoft Outlook going into off-line mode issue.
- Diagnostic & repair for your technologies.
- Troubleshoot software errors.
- Update drivers and security to protect against online threats.
- Connect to Internet, devices and peripherals.
- Optimize your computer’s speed and performance.
Unlimited access to great tech support, all year around! We promise the lowest wait-time and highest resolution rate in the industry.