How to Fix Outlook Keeps Prompting for Username and Password?
Microsoft Outlook is an excellent personal management tool. This is an excellent application in which you can maintain contact, send/ receive emails, check calendar at home or office. It has some extra features like auto archiving your emails. Hence you don’t need to delete old unwanted emails from your inbox. It provides you an excellent environment for browsing and it downloads all the emails to your Outlook inbox while you are browsing and you can access them even when you are offline. Users might experience some issues while using Microsoft Outlook. Sometimes it continuously ask for your log on credentials even if you provided information like your username and password. This may happen due to some server issues and connection problems to OWA using to your IP address.
This article mentions the reasons for which Microsoft Outlook prompts for log on credentials and how to resolve the issue:
- Protect Folder Issues
- Remember Password
- Registry Edits
Protect Folder Issues
If you are continuously prompted for credentials while logging in, it might be due to some error on your Microsoft Outlook directories. To resolve this error, go to C: Users User Name Application Data Roaming Microsoft and find out protect folder from the folders list. After finding that particular folder, delete it and restart the application. Now you may check whether the problem is resolved or not.
Another thing you have to do is remember your password. If it doesn’t work for you, please go to Start/ Run and ‘control userpasswords2’. Go to the entry of your mail service and click properties. Leave the user name and password blank. After that restart your computer and open Microsoft Outlook. Then enter your password again and check the box for remember password. It will not prompt you to for credentials again.
In case you are working RPC over https, Microsoft Outlook may have some cached passwords. In order to check, you have to go to Start/ Run and type ‘regedit’. Presing enter will guide you to registry edit. Navigate to HKLM SYSTEM CurrentControlSet Control Lsa and Find lmcompatibilitylevel DWORD parameter. Now change its value to 3 and exit the registry. Reboot your computer and check whether the issue is resolved.
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