How to fix Microsoft® Outlook Web Access not Initializing Issue
While you are attempting to use Microsoft Outlook Web Access on a system that is linked to Microsoft Exchange Server, you may face an error that informs you that Microsoft Outlook Web Access failed to initialize. This particular error is also known as Event ID 64 and it arises due to failure of Microsoft Outlook Web Access in updating configuration with the Active Directory service linked with the Internet Information Service website (ISS). You can solve this error, and after that you will be able to access Microsoft Outlook Web Access by restoring the Internet Information Service configuration on your system. The failure of initialization of Microsoft Outlook Web Access can be easily avoided by some steps.
The following points are the tips to solve the issue of Microsoft Outlook Web Access not initializing:
- Change Settings
- Correct the Configuration Error
- Tips to Avoid Issues
In order to change settings to solve the problem of Microsoft Outlook Web Access not initiating, you need to go to 'Start' menu and go to Control Panel. After that you need to double-click on 'Administrative Tools' followed by double-clicking the Internet Information Services Option. After you see Internet Information Services program has completed loading, you are advised to click on the 'Computer' icon. Then choose the 'Action' button followed by 'Backup Configuration' option. You will succeed in logging into Microsoft Outlook Web Access after selecting the back-up file followed by its restoration.
Correct the Configuration Error
In addition to above mentioned error, there is another additional error known as Event ID 30. This indicates the error in the configuration of Microsoft Outlook Web Access. To resolve this, you need to set the authentication type on Microsoft Outlook Web Access Virtual Directory to 'Anonymous'. To enable proper functioning of Microsoft Outlook Web Access, you need to clear the associated checkbox.
Tips to Avoid Issues
To avoid problems during the initialization of Microsoft Outlook Web Access, you need to keep some aspects in mind. The most important thing is that you need to have an appropriate Internet connection. There must not be any disruption in Internet connectivity during the initialzation of Microsoft Outlook Web Access. So ensure a steady Internet connection on your system.
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