Addressing Microsoft® Outlook Web Access Error Message
What are the tips for addressing Microsoft® Outlook Web Access error message?
Microsoft Outlook Web Access is a utility that enables the users to access the web through the browser and Internet connection. The connection is configured by the Exchange servers and the Internet Service Providers. Microsoft Outlook Web Access tool enables the user to send and receive e-mails on the platform. But the user could also experience some issues while working on the software. One of the issues is the occurrence of errors while the user attempts to send mails or tries to reply or forward messages. These errors prevent the user from sending messages. The occurrence of the script errors along with the issues mentioned above is also common. The user also witnesses the absence of the 'Reply' button on the message folder. The other buttons possessing the same functionality such as send mail to contacts, new message, find names, attachments etc are also blocked by the browser. Since Microsoft Outlook Web Access works on the browsers, the options in the web browsers also cause various issues with the working of the software.
Discussed below are some points related to Microsoft Outlook Web Access error:
- Tips to fix the error occurring due to the browser options
- Tips to fix the error occurring due to other causes
Browser settings like pop-up blockers are responsible for the absence of buttons on Microsoft Outlook Web Access platform. As a result, the users encounter difficulties while sending replies or forwarding messages. The filter option present in the browser also causes the blocking of the software web access and thus prevents the users from sending messages. The connection issues with the server and the Internet also cause issues. Some of the errors are specific to certain servers only. The blocking of the 'Reply' button while viewing a message by pop-up blockers affects the Exchange Server 5.5 only.
Tips to fix the error occurring due to the browser options
For fixng the errors that occur due to browser options like pop-up blockers and filters, the users should disable the functionalities from the web browser. The pop-up blocker functionality available with the browser can be disabled from the 'Tools' menu. The user is also recommended to turn off the filters or reduce the level of filtering. Microsoft Outlook Web Access address should be included in the allowed websites list under the 'Filtering' option.
The exchange server-specific errors can only be fixed by server administrators. So, the user just needs to inform the administrator about the issue. The connection issues should be resolved with the assistance of the Internet Service Providers. The user should check whether the default websites and the virtual folders are configured properly. You also need to enable Microsoft Outlook Web Access from the server in the Exchange Management Console.
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