Resolving issue of Microsoft® Outlook Web Access not working
The Microsoft Outlook tool includes specific software for users who need a tool to access the web even if they are roaming and it is is known as Microsoft Outlook Web Access. The user can access the Microsoft Exchange Mail server using a web browser through the Internet connection. The software can work with all the web browsers and can also run on Operating Systems like Windows, UNIX, Mac etc. The utility helps the users who are travelling and also enables the remote access and cross platform functionalities. Every version of Microsoft Outlook Web Access is released with new features. The software includes various functionalities like mail, calendar, contacts, tasks, documents etc. Microsoft Outlook Web Access sometimes causes various issues while you working with it. Issues like Microsoft Outlook Web Access is not working are caused due to wrong settings, issues with Operating Systems, Exchange server settings issues, network connection issue, filtering of the web browsers etc. As a result of the issue with Microsoft Outlook Web Access, the tool prevents the user from accessing the application as a whole or some tools are disabled.
Discussed below are some points related to Microsoft Outlook Web Access not working issue:
- Causes of the issue
- Impact of the issue
- Tips to resolve the issue
Causes of the Issue
Microsoft Outlook Web Access is configured by the Internet Service Providers or the e-mail service administrators. So, the causes of the issues with the web access would be wrong connection issues or the settings problems related to the configurations. Browser settings like the pop-up blocker and filters also affect the working of the software. If the filter is turned on and Microsoft Outlook Web Access address is not in the list of the allowed websites, the tool will not work. The enabling the pop-blockers also restricts the access to the software. The 'Upgrade' option in the Operating System sometimes causes the not working issue with Microsoft Outlook Web Access.
Impact of the Issue
The not working issue with Microsoft Outlook Web Access causes the tool to function very poorly. Some of the buttons or the functionalities do not work or may be missing from the platform. The URL of the web access tool will be blocked by the browser. Some script errors also occur while accessing some utilities. In some cases, the Microsoft Outlook tool works and only Microsoft Outlook Web Access stops working. The users also encounter difficulty in logging into the platform.
If the reason behind the not working issue is related to the Microsoft Outlook settings, the user should enable the access and also reconfigure the Exchange server. For that, log on to the server as the administrator and select the Exchange Management Console from the 'All programs' list in the 'Start' menu. Open the 'Recipient configuration' folder and then the 'Mailbox' folder within it. Then right click on the name of the user and select 'Properties'. Then choose the mailbox features tab and highlight the Microsoft Outlook Web Access option from the list and click on the 'Enable' button. Then press 'Ok' and exit the window. The connection issues with the server or the Internet should be resolved by informing the technicians or the ISPs. The browser settings should be disabled to prevent the filtering of the website. After the 'Upgrade' option, users should reconfigure the settings if Microsoft Outlook Web Access is not working.
iYogi is the fastest growing online and remote tech support provider in the direct-to-consumers and small businesses sector. Our highly skilled and experienced tech experts available, 24x7x365 will provide the best issue resolution and customer satisfaction. Our award winning and low priced Annual Subscription covers the following services:
- Comprehensive support for Microsoft Outlook Web Access not working issue.
- Diagnostic & repair for your technologies.
- Troubleshoot software errors.
- Update drivers and security to protect against online threats.
- Connect to Internet, devices and peripherals.
- Optimize your computer’s speed and performance.
Unlimited access to great tech support, all year around! We promise the lowest wait-time and highest resolution rate in the industry.