Unable to Create Folder in Outlook
There are various reasons because of which the "Unable To Create Folder" error can occur in Microsoft Outlook. If the Microsoft Exchange settings entered in Microsoft Outlook are incorrect, then there will difficulties in creating new folders. If some of the .pst files have large size, you won’t be able to create a new folder. The user who has 5 GB mailbox size will not be able to create a new folder in Microsoft Outlook. There are chances that the computer may be infected by viruses that may cause problems while creating new folders. Other reasons include insufficient memory or wrong method used for creating the folder. You may also encounter problems while creating sub-folders inside the main folder.
Following are different ways to fix the issues that lead to "Unable To Create Folder" error in Microsoft Outlook:
- Repair the .ost or .pst Files
- Scan for Viruses
- Points to be Remembered
Repair the .ost or .pst Files
In Microsoft Outlook the data is stored in the form of .pst files. If the .pst file is damaged, you will not be able to create a new folder in Microsoft Outlook. The repairing tool can be used to repair these damaged files. The .pst or the .ost files have a specified size which when exceeded, cause problems in creating new folders.
Scan for Viruses
The "Unable To Create Folder" error can also be due to presence of viruses that infect your computer and also the folders inside Microsoft Outlook. You need to have a good antivirus installed that could detect viruses and remove them which enables you to create a folder.
Points to Keep in Mind
You need to keep a track of the memory of your .pst files before trying to create a new folder in Microsoft Outlook. You should also have the antivirus software that is updated with latest virus definitions so that it is capable to protect your computer from virus infections. You should also see whether same contents in mailbox are viewed by more than one person.