How Fix: Cannot open Excel Attachments in Microsoft® Outlook 2007
Outlook 2007 is a Microsoft application that is intended to provide better e-mail account management options for users. The tool also offers efficient task management functionalities. The e-mail messages that enter Outlook application consist of plain text messages and attachments. The users experience may get some difficulties while opening these attachments. The Excel attachments that are received in the user inbox sometimes do not open while the user double clicks on the file. The downloaded file also fails to open on the system. The issue becomes a serious problem when the attachment that does not open on the Outlook application is a matter of importance. Several matters cause such issues in the Outlook application. Sometimes the presence of infections in e-mails prevent the user from opening the attachments due to security concerns.
Discussed below are the causes and the ways to fix the issue of Excel attachments not opening in Microsoft Outlook 2007:
- Clear Temporary Outlook Folders
- Change Outlook Settings
The user might experience issues while opening Excel attachments in e-mails that reside in Outlook 2007. The difficulty in opening Excel attachments are due to various reasons. Outlook temporary files are one reason for the issue. The file folder that is full prevents the user from opening the attachments since Outlook cannot save the copy of the file to the folder due to lack of space. Certain disabled options found in the Outlook application are yet another reason. The presence of virus infections along with the attachments also cause problems.
Clear Temporary Outlook Folders
Outlook temporary file folders are folders that store the copy of the attachments or any other files that are downloaded from the Internet to the Outlook application. The folder may increase in size and can become full. Thus the attachments are prevented from opening on the application. The user should clear the temporary folder either manually using the registry or use the software tools for the process.
Change Outlook Settings
Outlook application settings can be changed from the Outlook window and the user can troubleshoot the issue. Open the Outlook 2007 application window and click on Office button at the top left corner of the window. Then select the options from the drop down menu and choose advanced options. Under the 'General' tab, click on 'ignore other applications that use Dynamic Data Exchange option' to clear the selection of the particular option. Click 'Ok' and exit the application.
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