Receiving Duplicate E-mails issue with Microsoft® Outlook
Problems when Microsoft Outlook receives duplicate e-mail messages
There are a number of issues related to the receipt of duplicate e-mails in Microsoft Outlook. When you receive duplicate e-mails, you can be sure that there is a corrupt message present in the Inbox. When you download e-mail messages from a POP3 e-mail server, duplicate e-mail messages may get downloaded into your 'Inbox'. Normally, Microsoft Outlook first downloads all the new pending messages and later updates the status of the mail at the server from where they are downloaded. However, sometimes if the link gets broken after downloading and before updating the server, the duplicate copy of the e-mail is generated at the next downloading process. If the rules and the alerts are created by the users, they may cause several issues as more than one rule may match.
Following are the possible reasons and ways to fix the issue that is caused while receiving duplicate e-mails in Microsoft Outlook:
- Multiple Accounts
- Profile Recreation
- Tips to fix the issue
Duplicate e-mails in the inbox that are created in Microsoft Outlook are mainly due to the multiple accounts generated by users. While configuring multiple accounts in Microsoft Outlook, you need to make sure that these are separate accounts and not copies on the same mailbox. When you have same copy, you would have the same account that is configured more than once and thus duplicate e-mails may get downloaded in your Microsoft Outlook e-mail client.
The duplicate e-mails in your Inbox are also generated due to recreation of the profile. When you recreate a profile, the original one gets corrupted. In this case, Microsoft Outlook will collect all the e-mails from the POP3 server again even when you have received them in previous configuration. This is caused because the newly created profile does not know that these messages are already received through the previous profile.
In order to avoid duplicate e-mails from getting downloaded in your Inbox, you need to check the rules to make sure that copies are not being made in the Inbox. Also check that there is only one instance of Microsoft Outlook running from the Task Manager of your Windows operating system. Before recreating the profile, you need to delete or remove all your e-mail accounts.
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