Send Fax Using Microsoft® Outlook® 2003
Troubleshooting for sending fax while using Microsoft® Outlook® 2003.
Sending fax using Microsoft® Outlook® 2003 is quite simple. Gone are the days when an individual had to print the documents and cover page, retrieve them from the printer, go to the fax machine, insert the documents, and then send them. The time spent doing this process ranged from 3 to 10 minutes. Microsoft® Outlook® 2003 has simplified this process by letting you send fax directly from your PC.
However, with any process there are minor issues that can pop up. Here are a few of them :
- Unable to fax another fax to a receiver
- ‘Subject’ box text is different from that of the text in Microsoft® Outlook® 2003
- E-mail and fax number listed twice
Unable to fax another fax to a receiver
To work around this issue, you will have to use the Microsoft® Office® 2003 Document Imaging program in order to send the ‘FaxImage.tif’ file that was created when you first sent your fax. All you have to do is follow these steps. Right click the ‘.TIF’ image file that is attached to the fax mail in Microsoft® Outlook® 2003, and then click 'Open'. In the ‘File’ menu you will see an option called 'Send To'. Click ‘Recipient using the Internet Fax’. In case the original fax has a coversheet you will have to click again to clear the ‘Coversheet’ checkbox in ‘Fax Service Pane’. Then, all you have to do is fill out the coversheet as appropriate, enter the fax number of the receiver, and click ‘Send’.
‘Subject’ box text is different from that of the text in Microsoft® Outlook® 2003
When you enter text in the ‘Subject’ box of an outgoing Internet fax, and then send that fax by using Microsoft® Outlook® 2003, the text in the ‘Subject’ box in the Internet fax will display the following message - "Received fax from fax number". Sometimes, this may be different.
In case you use Microsoft® Outlook® 2003 to send fax, you can prevent this problem from happening by saving the fax number in a field that is not specific to faxing. For instance, it is possible for you to save numbers in the ‘Other Field’ in the ‘Telephone Numbers’ section of ‘Contact and Names’. The number will still be accessible, but it will not be considered as an alternative method for delivery by Microsoft® Outlook® 2003, or by the ‘Check Names’ feature. If the numbers have already been saved in a ‘Fax Telephone’ folder, this can be solved by moving the numbers from the present field to one that has nothing to do with faxing. You can then create a backup of the numbers and import them back into Microsoft® Outlook® 2003. With this process, you can ensure that you don’t lose any important contacts.
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