Why Mozilla® Thunderbird® 3 Stops Responding?
How to fix the problem of Mozilla Thunderbird 3 stops Responding?
Mozilla Corporation has introduced a number of useful browsers. The latest among this series include Mozilla Thunderbird 3.0 as the new desktop e-mail client program which can be used instead of many new e-mail programs like Microsoft Outlook. This can be used for tasks like e-mailing and browsing etc. Although having such features, it is possible to get some issues with the Web browser. One among these issues includes the browser hangs or freeze. You can see the browser getting hang when you are using it for tasks like downloading applications and sending or receiving e-mails etc. There may be a number of reasons behind the issue. It may come as a result of corrupted msf files residing in the Thundebird profile. Some infections may cause the Web browser to work slowly and may get hangs.
Following are the methods to fix issues with working of Mozilla Thunderbird 3:
- Delete msf files
- Use ThunderFix software
- Remove infections
Delete msf files
Mozilla Thunderbird 3.0 stores its e-mails in files without any file extension. These files are named after the e-mail client folder. These files are containers for e-mails of specific folder. These folders are having a msf file attached to it. These contains index of all e-mails. If the browser hang then it is due to corrupted msf files, you need to delete them to fix the issue. To do this, you need to close the Web browser and delete msf file from Thunderbird profile folder. All corruptions made by the msf files can be thus fixed.
Use ThunderFix software
It is possible to use some third-party software for removal of msf files from the Mozilla Thunderbird 3.0. Software like ThunderFix can be used for this purpose. You need to just run the software and it will eliminate most of the hassles included in the browser. A list of Thunderbird profiles found in the system are displayed by the software. It will delete all msf files in the profile automatically.
It is possible that some viruses have infected the Mozilla Thunderbird 3.0 e-mail client. These infections have come in the browser as a result of visiting some infected website. It can also come as a result of receiving some spam e-mails. You can try removing the infection to fix the browser hang issue. To do this, you need install good anti-virus software and scan the browser using the software. Thus, the browser starts to work normally.
iYogi is the fastest growing online and remote tech support provider in the direct-to-consumers and small businesses sector. Our highly skilled and experienced tech experts available, 24x7x365 will provide the best issue resolution and customer satisfaction. Our award winning and low priced Annual Subscription covers the following services:
- Comprehensive support for Mozilla Thunderbird 3.0:
- Diagnostic & repair for your technologies.
- Troubleshoot software errors.
- Update drivers and security to protect against online threats.
- Connect to Internet, devices and peripherals.
- Optimize your computer’s speed and performance.
Unlimited access to great tech support, all year around! We promise the lowest wait-time and highest resolution rate in the industry.