Recover Missing Junk Folder in Mozilla® Thunderbird®
The junk folder in Mozilla Thunderbird e-mail application is intended to store the e-mails that are suspected as spam. Mozilla Thunderbird e-mail client application would detect the spam that are entering the user account and would redirect those emails into the junk folder. The junk folder would get deleted at regular intervals of time. The user sometimes experience issues with the junk mail folder upon the Thunderbird application. The issues like folder missing from the application window would occur as a result of various causes that affect Mozilla Thunderbird e-mail program. The existence of any kind of infections or virus attacks on the user system or due to the presence of any harmful malware that reside in the spam folder would result in issues like folder missing in Mozilla Thunderbird application. Sometimes, the issue can be prevented by mere restarting of the application since the reason for the issue may be some of the system issues like failure of response etc. The accidental deletion of junk mail folder from Mozilla Thunderbird application also results in issues like folder missing from the program.
Following are some ways to recover the missing junk folder in Mozilla Thunderbird:
- Restart the application
- Check whether the folder has been deleted
- Alternative tips
Restart the Application
Mozilla Thunderbird application that is opened up in the user system should be closed by signing out from e-mail account. After closing the application, the users should either refresh the system or restart the computer. The junk folder may be present in the system after performing the restart of system. In such cases, the issue may be due to any problem with the working of operating system.
Check Whether the Folder has been Deleted
The missing junk folder issue in Mozilla Thunderbird e-mail application would be the result of accidental deletion of folder from the application interface. The users should check the recycle bin folder in the system for the occurrence of deleted junk folder from Mozilla Thunderbird application. The resetting of configuration in Mozilla Thunderbird e-mail application also helps the users in restoring the junk e-mail folder that is deleted from the program.
Remove the infections that are present in the system and also reset the security options in Mozilla Thunderbird e-mail application in order to make the program effective against the spam e-mails. Mozilla Thunderbird software that is corrupted in the system or the software that is installed improperly in the operating system also causes the missing of junk folder and such software should be deleted from the system as a troubleshooting step.