Fixing Issue of Mozilla® Thunderbird not Receiving E-mails
What remedial measures can be taken when Mozilla Thunderbird stops receiving e-mails?
Mozilla Thunderbird is an open source information management program that is manufactured by Mozilla. It can be used for free with all the major operating systems. Mozilla Thunderbird has all the functional features of a professional level mail management program or mail client and it is developed by a nonprofit organization and high level users. The easy-to-use interface and the advanced information management/mail retrieval engine available in Mozilla Thunderbird help users maximize productivity with minimal issues and breakdowns. The Mozilla Thunderbird program can be configured and used to retrieve mails from different type of servers. It even supports the latest of technologies. The advance interface and configurable options allow users to alter or shape the working settings of the program according to their requirements. Mozilla Thunderbird users might sometimes come across certain issues and errors that cause great inconvenience. The inability to receive mails is one such problem where Mozilla Thunderbird manages to send mails but it is unable to receive them from multiple users. This issue arises due to many reasons that include improper settings/configuration, program conflicts, restricted access, and program errors etc.
Discussed below are some points that can help users fix the issue of unable to receive mails with Mozilla Thunderbird:
- Check program configuration
- Reconfigure firewall
- Update or reinstall program
Check Program Configuration
The Mozilla Thunderbird mail management program has many user configurable features and options that help users configure the mail servers from where information is to be retrieved. Configuring these settings improperly can cause the program to malfunction or render it unable to receive mails. It is recommended that users launch the program and reconfigure its settings in order to match them with the ones that are recommended by the mail service provider. In this way, they can fix all the issues.
Network Firewall and other high-level security programs installed in a system can cause problems with the working of network-intensive applications like Mozilla Thunderbird. Those who are experiencing issues with their program are advised that they reconfigure the installed firewall and other related programs in order to allow unrestricted access to the Mozilla Thunderbird program. Restarting the system to apply the changes can help fix all the issues.
Update or Reinstall Program
Errors and issues within the application can also prevent Mozilla Thunderbird from receiving e-mails normally. Mozilla Thunderbird users who are experiencing such issues are therefore advised that they update or reinstall their program. Reinstalling the program with a more recent version and reconfiguring it so that it works with the user mail service provider can help resolve all the issues.
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