Unable to open e-mail attachments in Microsoft® Outlook
What are the reasons due to which Microsoft Outlook would not allow to open e-mail attachments?
Microsoft Outlook is the e-mail application program that helps the user in managing various e-mail accounts. The Microsoft Outlook inbox receives a lot of e-mail messages from the different user accounts. In the present world, the e-mails are a source of spreading the malware over the Internet. So the Microsoft Outlook platform also provides some protection to the users by preventing e-mail attachments that are not familiar to the application. The program would prevent the user from opening e-mail attachments having unfamiliar extensions to the application. The Microsoft Outlook Exchange server would be responsible for such preventions. The attachments like .doc, .pdf etc requires the appropriate programs for opening the files. If the system lacks such programs installed on the system, then also the user experience the unable to open e-mail attachments issue upon Microsoft Outlook platform.
Discussed below are some ways or methods to fix those problems:
- Change the security settings
- Install appropriate programs
- Alternative tips to solve the issue
Change the security settings
If the user is working with the Microsoft Exchange Server e-mail accounts upon the Microsoft Outlook application, then they can ask the administrators to remove the restrictions or to lessen the limitations in opening the email attachments. The other e-mail account users can change the security settings by modifying the registry values for the Microsoft Outlook security settings. For that the user should seek the support of a technician since modifying the registry is a difficult process.
Install appropriate programs
The user should install the necessary programs for opening the various email attachments and files upon the system. The Office tools like the Word, Excel, PowerPoint etc, Adobe Reader softwares, softwares for running the media files, image viewers, etc should be installed upon the system. These softwares are available to the user for downloading from the Internet. Installation is a simple process of following the instructions of the particular software installation wizard.
The user can ask the sender of the e-mail messages that includes the attachment to rename the file to a familiar file extension to the Microsoft Outlook program. The user can also ask the user to change the attachment file to zip format by compressing and then resend to the user. The user need not have to try to open the virus attachments that are unable to open on the Microsoft Outlook.
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