Duplicate E-mails in Windows® Mail
Know about the issue when you get duplicate e-mails in your Windows Mail.
Windows Mail is an e-mail program developed by Microsoft Corporation and is included in Windows Vista. It manages the e-mail messages, contacts, e-mail message transactions efficiently. Sometimes, you may receive duplicate e-mail messages in your Windows Mail. Each time you receive an e-mail, an additional copy of the same message is also saved in Windows Mail. The main reason for this issue is the improper settings made in Windows Mail. If there are two POP3 e-mail accounts in Windows Mail, this can result in duplicate e-mails issue in Windows Mail. If you have incorrect rules for Windows Mail, then also this problem may arise. You can easily resolve this issue after finding the exact cause for the problem.
Possible causes for receiving duplicate e-mail messages in Windows Mail and tips to resolve the issue are given below:
- Check Rules of Windows Mail
- Check E-mail Accounts
One reason for the duplicate e-mails issue in Windows Mail is if you have setup more than one POP3 e-mail accounts. In some cases, the reason for this issue is the incorrect rules or duplicate rules. If the Task Manager contains two instances of Windows Mail, then also duplicate e-mails issue in Windows Mail can occur.
Check Rules of Windows Mail
If the problem is due to incorrect or duplicate rules for Windows Mail, then you can resolve the issue by selecting ‘Tools’ from Windows Mail. Then double click the ‘Account’ and select ‘Advanced’ tab. Then check the ‘Leave a copy of messages on server’ checkbox. If the problem pertaining because the Task Manager contains two running instances for Windows Mail, then stop any of the instances running in the Task Manager to resolve the duplicate e-mails issue in Windows Mail.
If you are using a profile that contains two POP3 accounts then there is a chance to receive duplicate e-mail messages. This issue can be resolved by turning off the e-mail reception of one of the POP3 account. You can disable it by selecting the ‘Group’ which contains two POP3 accounts from Windows Mail ‘Tool’ menu. Then click any of the POP3account. Click ‘Receive Mail Item’ checkbox.
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